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Our podcast series is the go-to source for anyone serious about
staying ahead in the rapidly evolving world of data.
We've assembled a team of experts who'll guide you through the most pressing issues of data science,
analytics, and artificial intelligence. You'll also learn about critical topics like data visualization,
storytelling, governance, management, quality, and strategy.
So don't miss out on this chance to get ahead of the curve - tune in now and get the insights you need to succeed!
Episode 09: The Blueprint for Business Valuation: What Every Owner Needs to Know Before Selling
In this episode of the Blue Key Podcast, host Jim Duffy sits down with 𝗗𝗼𝗿𝗼𝗻 𝗔𝗯𝗿𝗮𝗵𝗮𝗺𝗶, founder and CEO of 𝗔𝗰𝗰𝗲𝗹𝗲𝗿𝗮𝘁𝗲𝗱 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗕𝘂𝗶𝗹𝗱𝗲𝗿𝘀, to explore the often misunderstood world of 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗮𝗱𝘃𝗶𝘀𝗼𝗿𝘆 𝗮𝗻𝗱 𝘃𝗮𝗹𝘂𝗮𝘁𝗶𝗼𝗻.
Doron explains the concept of business valuation as an estimate that is acceptable to the general market, and the value indicators that matter most—many of which go beyond your bottom line. He also discusses how less formal valuations can provide insight into how your business is performing in key areas that affect its overall value.
With 70% of business owners expressing dissatisfaction with their final sale price, Doron emphasizes the importance of early planning. He highlights the critical point at which owners should start thinking about their business’s value and how 𝗱𝗮𝘁𝗮, 𝗔𝗜, 𝗮𝗻𝗱 𝘁𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 can be powerful tools for increasing it.
Whether you're considering selling or simply want to enhance your business’s worth, this episode offers invaluable advice on preparing for the future.
Episode 08: Transform Customer Service
Jim sits down with Samir Agarwal from Agmeta to dive deep into the world of customer experience and the critical role data plays in shaping it. They explore the age-old adage, "𝘐𝘧 𝘺𝘰𝘶 𝘤𝘢𝘯’𝘵 𝘮𝘦𝘢𝘴𝘶𝘳𝘦 𝘪𝘵, 𝘺𝘰𝘶 𝘤𝘢𝘯’𝘵 𝘪𝘮𝘱𝘳𝘰𝘷𝘦 𝘪𝘵," and discuss why quantifying customer experience remains challenging for many businesses.
Tune in to learn how businesses can leverage their data to preserve customers, upsell, and enhance their contact center operations. Whether you're a business leader or a customer service professional, this episode is packed with valuable insights to help you improve your customer experience strategy.
Episode 07: Where Education and AI Meet
Guest: Pascal Vallet
Join us on the latest 𝗕𝗹𝘂𝗲 𝗞𝗲𝘆 𝗣𝗼𝗱𝗰𝗮𝘀𝘁 episode as
𝗣𝗮𝘀𝗰𝗮𝗹 𝗩𝗮𝗹𝗹𝗲𝘁 and Jim Duffy explore the intersection of education and AI through a humanistic lens.
𝗜𝗻 𝘁𝗵𝗶𝘀 𝗲𝗽𝗶𝘀𝗼𝗱𝗲, 𝗸𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀 𝗶𝗻𝗰𝗹𝘂𝗱𝗲:
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When can AI help you?
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Being pragmatic and bridging the gap between fear and excitement.
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How to regain more critical time to go beyond with AI
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We are the tool that we behold
Episode 06: Predicting Customer Behavior
Clint Dunn, founder of Wilde, and Jim delve into the fascinating world of customer analytics! Clint shares invaluable insights into how Wilde predicts customer behavior in retail brands, helping businesses like yours stay ahead of the curve.
Key takeaways include:
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Lifetime Value Predictions: Discover how Wilde calculates future customer revenue potential.
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Probability of Churn: Learn how to identify and mitigate the risk of losing valuable customers.
Episode 05: Composable CDP Revolution
Guest: Ronak Shah
Jim and Ronak Shah explore the groundbreaking world of Composable Customer Data Platforms (CDPs). Ronak shares invaluable insights and practical steps on how businesses can transition seamlessly from traditional data platforms to a Composable CDP.
Uncover the benefits of adopting a Composable CDP, including enhanced flexibility, cost-effectiveness, and quicker access to data. Learn how these platforms empower businesses to avoid vendor lock-in, adapt to evolving needs, and optimize their data strategies for success. Don't miss out on this insightful conversation about the future of data management.
Episode 04: Navigating Data Governance
Dive into the world of Data Governance with our latest Blue Key Podcast episode featuring Linda Moineau! We unravel what Data Governance is, its importance, and how it's a key business function, not just IT-related.
Discover the essentials of DG, its benefits, challenges, and real-world use cases. Plus, peek into the future of DG, especially with AI and machine learning advancements.
Perfect for those seeking to understand or improve their organization's data governance strategies. Tune in for a concise, insightful journey through Data Governance!
Episode 03: Leadership Through Coaching
Jim and Ellie talk specifically about what coaching is and who can benefit from it.
KEY HIGHLIGHTS:
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Coaching as a benefit
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Coaching is for everyone
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When they do come...when we unearth, there is such a revelation
Episode 02: Analytics in a Cookieless World
Guest: Peter 'Fish' Fishman
Join us as 𝘉𝘭𝘶𝘦 𝘒𝘦𝘺's Jim Duffy talks with Pete 'Fish' Fishman about Driving Customer Analytics in a Cookieless World.
Peter Fishman, also known as "Fish", is the co-founder and CEO of Mozart Data. He had a vision of making it easy for any business to unlock the value of their data using a modern data stack. Fish and his co-founder, Dan Silberman, believed that data engineering work shouldn't require teams of in-house data engineers.
With his PhD in Economics and passion for statistics, Fish created a successful venture-backed YC company that is defining the future of data analytics. Mozart Data is the all-in-one modern data platform for centralizing, organizing, and analyzing your data.
KEY HIGHLIGHTS:
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How to best take advantage of 1st party data
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Data does not substitute out the core experience
Episode 01: Align Tech w/ Business Value
Join us on 𝘉𝘭𝘶𝘦 𝘒𝘦𝘺 𝘗𝘰𝘥𝘤𝘢𝘴𝘵'𝘴 latest episode as we dive deep with Oliver Asmus, a seasoned 20-year veteran in data. We explore the intriguing theme of over-engineering in data projects.
An insightful journey into the heart of data consulting; walk away with valuable strategies to enhance your projects.
KEY HIGHLIGHTS:
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Balancing Technical and Business Value: Discover how focusing solely on technical aspects can overshadow the crucial business value of data solutions.
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Oliver's Insight: Benefit from Oliver's extensive experience through his captivating customer stories and expert advice.
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Prioritizing Value over Technology: Learn why it's vital to align technology with client value to maximize the effectiveness of data solutions.